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The following are actual incidents reported by members of the tipidpc website.

Case #1:
Customer: I want to talk to your supervisor!!!now! (Galit talaga..)

Agent: Sir…I…

Customer: I dont want to talk to you! Give me your supervisor. Now!

Agent: Ok sir. (medyo nangangatal pa sa takot)

*Sabay dumaan sa likod nya yung supervisor at hindi siya napansin dahil may tumawag sa kanya.

Agent: Sir, Im sorry but my supervisor just passed away and will be coming back later..

Case #2
a caller from guam

Customer: Where are you located?

Agent: Philippines

Customer: ****** ***!!! Kanina pa ko nabubulol dito pinoy ka rin pala
san probinsya mo?

Agent: Maam where not allowed to disclose that information

Customer: Ah. **** pala to kanina pa ko nababarok dito pinoy pala tong kausap ko (talking with someone in the background)

Case #3
Agent: Click Start -> Run -> when your see the white box with the blinking cursor.. type in C-M-D, Charlie - Mary - Delta

Customer: Ok I typed it in.

Agent: Ok the press the OK button

Customer: windows cannot find ‘charliemarydelta’ Make sure you type the name correctly, and try again…

Case #4
Agent: ok were going to reset a jumper on your motherboard, the jumper is near the battery..at was-

Customer: Oh i know that what your talking about (leaves for a while)

Customer: Ok got it removed already.

Agent: Can your describe me the jumper that you removed near the battery?…

Customer: Its a small black round thing, with a white stripe on it. Its near the battery right?

Agent: Nope, and now were going to replace your motherboard!

Case #5

Agent: Thank you for calling XBOX Live my name is ******. So, how may i help you today?

Customer: My console has a funny smell…

Agent: How funny?

Customer: WHAT?!

Agent: How funny is the smell?

Customer: (customer now sounds irate) Its hilarious!!! What the h*ll do you
mean how funny?!?! I think my console just shorted itself out

Case #6

Agent: Would you like to set your own password or would you like me to give you a generic password?

Customer: Uhmm.. just give me a generic one…

Agent: Alright.. I have reset your password. Your new password will
be… let me spell it out for you… That’s K as in Kilo… A as in
Apple… M as in Mama… O as in October… T as in tango… and E as
in Echo…

Customer: "Kamowt?" (American accent)… That’s a cool password!!! I’ll
never forget this!!! All right!!!Everything is working!!!…

Final thoughts…
K-A-M-O-T-E… panalo ^_^